Over 80 percent of Americans agree that the goals of diversity, equity, and inclusion (DEI) are important in workplaces and society. Yet, research shows that a mere 20 percent feel they’ve directly benefited from workplace DEI programs. As traditional DEI efforts in the workplace face disengagement, backlash, and stagnation, it’s time to reimagine this work.
Drawing on historical case studies, deep research, and a decade of the author’s consulting experience with organizations of all sizes, this book reveals the four tenets that will shape the next evolution of workplace DEI:
- Outcomes over Intentions: Don’t chase trends. Do what it takes to measurably achieve greater fairness, access, inclusion, and representation for all.
- Systems over Self-Help: Don’t fixate on individual biases. Solve the root causes of discrimination by shaping workplace norms, culture, processes, and practices.
- Coalitions over Cliques: Don’t just preach to the choir. Build bridges and movements that engage everyone as part of the solution.
- Win-Win over Zero-Sum: Don’t give in to “us versus them.” Create and relentlessly communicate a vision for a better status quo for everyone.
The FAIR framework offers an alternative to both the performative practices of traditional DEI programs and the false promises of anti-DEI antagonists. With clarity, urgency, and no-nonsense practicality, Fixing Fairness charts a new path forward for those committed to creating better outcomes for all.
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