Privacy Policy

Last updated June 26, 2018

Thank you for choosing to be a part of the Berrett-Koehler Publishers (“company”, “we”, “us”, or “our”) community.

We value your personal privacy and accept the responsibility of protecting your information by handling it with care. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at

This privacy policy applies to all information collected through our website, blog, and/or any related services, sales (through our website, over the phone, or at events), marketing, or events (we refer to them collectively in this privacy policy as “sites”).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.


Consent every step of the way

We do not share or sell your personal information with anybody and we will not send marketing emails to you unless you give us consent.


What information do we collect?

Berrett-Koehler Publishers may collect the following information:

Personal information you disclose to us

When you order something from the website, we collect some identifying information such as your name, email address, and IP address to identify you as a user; and billing and shipping addresses, and phone numbers to fulfill orders on the website and for billing purposes.

The personal information we collect depends on the context of your interactions with us and the sites, the choices you make, and the products and features you use. The personal information we collect can include the following:

Name and contact data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.

Credentials. We collect passwords and similar security information used for authentication and account access for BK Community Members.

Payment data. We collect data necessary to process your payment if you make a purchase such as credit/debit card data and PayPal account data provided by the user. This information is processed by professional companies that conduct non-cash transactions and only to the extent necessary to effect the payments. All payment data is stored by our payment processors (AIDC and Paypal) and you should review its privacy policies and contact the payment process directly to respond to your questions.

Automatically collected information

In addition to the information that you manually enter into our web forms, we also collect non-personal information that can, in no way, identify you personally. This non-personal, anonymous information includes technical information such as the version of your web browser, your computer’s operating system, and the name and location of your internet service provider.

Like many businesses, we also collect information for cookies and similar technologies.


We temporarily store cookies (small files) to identify you as a user while you are browsing the website. We explicitly ask you permission to store cookies. If you do not consent, we clear your cookies immediately and will not use cookies to track you for any future use.

Information collected from other sources

We may collect limited data from public databases, marketing partners, and other outside sources. Examples of the information we receive from other sources include: social media profile information, marketing leads, search results, and referral URLs.


How we use information you choose to share

If you choose to provide us with personal information through email, phone, or our website information systems, we do our best to use that information to serve your needs as a customer.

The email address you provide to Berrett-Koehler Publishers may be used by us for any reason including, but not limited to, editorial purposes, communication, and notification of changes to our site.

We will never sell or rent your email address to anyone for any reason. Selling or renting your information is unacceptable to us.

However, we do share your information as necessary with specific third parties under certain circumstances specified below:


We use Hubspot to send out our various email newsletters and marketing communications. It is necessary for Berrett-Koehler Publishers to share your name and email address with Hubspot in order for our newsletters to be sent to you.

If you are subscribed to a newsletter, you will always be given the opportunity to unsubscribe immediately and with any communication you receive. Under no circumstances will Hubspot share your information with any third party.

See Hubspot’s privacy policy here:


We use Ontraport to send out transaction and marketing communications for our online summits and associated newsletters. It is necessary for Berrett-Koehler Publishers to share your name and email address with Ontraport in order for these communications to be sent to you.

You will always be given the opportunity to unsubscribe immediately and with any communication you receive via the email preferences and unsubscribe links at the foot of any email. Ontraport will not share your information with any third party.

See Ontraport’s privacy policy here:


We use Kajabi to host our digital video products. It is necessary for Berrett-Koehler Publishers to share your name and email address with Kajabi so they can create an access account for you to receive video product purchases. Kajabi will not share your information with any third party.

See Kajabi’s privacy policy here:


For customers with a PayPal account, we use PayPal a safe and easy payment alternative to process purchases from our website and for products associated with our online summits. PayPal stores your credit card account information during the entire period of your account subscription. Cardholder data is protected and encrypted during transit by PayPal.

See Paypal’s privacy policy here: and their user agreement here:


We use Square as a payment processor for in-person sales at events (such as book festivals or conferences) as an alternative to cash and for those who prefer to pay with a debit or credit card. Cardholder data is protected and encrypted during transit by Square.

See Square’s privacy policy here:


Likewise, we share your billing, shipping, and contact information with our fulfillment center (the warehouse that ships out our products). They do not use that information for any purpose other than serving your customer needs & requests. Here is more information about our fulfillment center, the American International Distribution Corporation:


We would share your email with a government agency if we were required to do so by law. In addition, we would release documents, including e-mails, if required to do so by a congressional or judicial subpoena.


How long do we keep your information?

We keep your information first long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information in an isolated from further processing until deletion is possible.


How do we keep your information safe?

We aim to protect your personal information through a system of organizational and technical security measures.

These security measures are designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our sites is at your own risk. You should only access the services within a secure environment.


Do we collect information from minors?

We do not knowingly collect data from or market to children under 18 years of age. If we learn that personal information from users less than eighteen years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under the age of 18, please contact us at


What are your privacy rights?

In some regions, such as the European economic area, you have rights that allow you greater access and control over your personal information. You may review, change, or terminate your account at any time. To make such a request, please use the contact details provided below.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of processing before its withdrawal.

If you're a resident of the European economic area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here:



When we link to external sites, we do not imply any official endorsement by Berrett-Koehler Publishers, or guarantee the validity of the information provided.


Copyright statement

All content on this website written by Berrett-Koehler staff members is copyright Berrett-Koehler Publishers. Content written by contributors who are not employed by Berrett-Koehler, is copyright in their own name or the name of their organization. All rights reserved. Requests to reproduce any content from our books, blog, or website should be sent to


Privacy policy updates

We may update this privacy policy from time-to-time to stay compliant with relevant laws. The updated version is indicated by the date at the top of this page below the “Privacy Policy” header.

If we make material changes to this privacy policy, we've may notify you either by prominently posting a notice of such changes or buy directly sending you notification via email.We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.



Please don’t hesitate to contact us at if you have any questions about our privacy policy or other privacy-related matters.