Berrett-Koehler Publishers Blog
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![David and Mary Sherwin](https://ideas.bkconnection.com/hubfs/TheSherwins-headshot-400x400.jpg)
David and Mary Sherwin
Recent Articles
- David and Mary Sherwin
- October 10, 2018
The Five Whys is a technique in which team members identify a problem or issue, then ask why it happened as a way of...